Frequently Asked Questions
Everything you need to know about your Dalen shopping experience.
How do I choose the right size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment measurements provided.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery's progress.
Where are Dalen garments manufactured?
At Dalen, we prioritize ethical production. Our collections are crafted in certified facilities that adhere to fair labor practices and high-quality craftsmanship standards.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.